Frequently Asked Questions
Understanding Your Membership
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Direct primary care is a more personal, accessible approach to pediatrics where families join through a simple monthly membership.
This model gives you unhurried visits, same-day or next-day appointments, and direct access to your pediatrician by call or text. No long waits or rushed appointments, just steady, thoughtful care from a pediatrician who truly knows your child and is there when you need them.
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Your membership includes comprehensive pediatric care tailored to your child's needs, including:
Well-child visits and sports physicals
Unlimited sick and acute care visits
Chronic condition management
In-office labs
Vaccines
Unlimited communication by text, phone, and telemedicine
Home visits by request
Access to our pediatric services, including newborn care, nutrition and lifestyle guidance, and behavioral and mental health support
We also plan to offer exclusive member events with our community partners.
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Our practice operates independently from insurance. Insurance can be utilized for vaccines, labs, and specialty care.
PPOs, high-deductible plans, and health share programs can complement our membership model.
If your insurance plan offers out-of-network benefits, we're happy to provide a superbill for services rendered to submit to your insurance for possible reimbursement.
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We recommend it. Your membership covers day-to-day pediatric care, but insurance is still important for services outside our office, including hospitalizations, emergency room visits, specialist care, prescriptions, and advanced labs or imaging.
The cost of vaccines may be covered by your insurance plan or offered at a cash-pay price.
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We follow and recommend the immunization schedules of the American Academy of Pediatrics (AAP) and the Centers for Disease Control and Prevention (CDC).
We also understand that families may have questions, and we welcome those conversations. Our office is a judgment-free space where you can ask anything about your child's care.
Above all, our goal is to partner with you to keep your child healthy.
Access and Continuity of Care
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Nope! Your membership includes as many visits as your child needs.
From a quick weight check to a sick visit or a conversation about something that's been weighing on you, we're here for all of it. We'd much rather see your child one too many times than one too few.
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You can reach your pediatrician directly by text, phone, or message.
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We know that kids don't get sick on a schedule. We're available around the clock for urgent needs and will work with you on a plan of care.
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We personally recommend specialists from our trusted network and coordinate your child's care, from scheduling to following through on their treatment plan.
No cold handoffs, just seamless, connected care.
Enrollment and Billing
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Absolutely! We encourage families to reach out and reserve their spot before their little one arrives, or schedule a Meet & Greet to get to know our team.
We also offer Gift Certificates for expecting families, a thoughtful way to give the gift of personalized pediatric care.
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You may choose to be billed monthly or annually using credit card, ACH bank transfer, or an HSA card.
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We start with a meet and greet, a chance for us to get to know your family, answer your questions, and make sure our practice is the right fit for your child's needs. Schedule a Meet & Greet with Dr. Mani here.
